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7Sultans Online Casino Frequently Asked Questions

All your frequently asked questions about 7Sultans Online Casino are answered below.

How Does 7Sultans Online Casino Work?

At 7Sultans Online Casino our top priority is to provide all Canadian players with quality casino games that are totally random and fair. Whether you want to gamble on desktop, smartphone or tablet, by downloading the software or playing in browser, you can play the way you prefer with us.

A single player account can be accessed across all platforms, for truly seamless gambling whenever and wherever you choose. Simply select the game that you are interested in, and place your bets! The wide range of secure banking options, attentive customer service, and high-calibre games are all equally impressive.

Are Online Casino Games Safe in Canada?

As long as the desktop or mobile casino Canada gamblers are using is licensed and regulated, they can trust that the games are safe. In the case of 7Sultans, this is assured thanks to a licence from the esteemed Malta Gaming Authority, as well as an independent endorsement for fairness by eCOGRA.

These seals of approval tell you that every one of the quality casino games on offer has been audited and checked to make sure that the results are truly fair and random. They also show that the site is General Data Protection Regulation-compliant, and that strict security measures to protect your funds and privacy are maintained.

How Do I Play Online Slots?

Online slots are incredibly popular all over the world, including at 7Sultans desktop and mobile casino Canada. There’s good reason for this; they’re simple to learn and play, and are a lot of fun. Simply choose from the huge array of classic, video and progressive jackpot online slots, depending on what mood you’re in.

Then adjust the coin size and amount and, if the paylines aren’t fixed, decide how many lines you wish to activate. Select the Play Now button on the user interface, which will always be easy to see, and sit back as you watch the reels spin.

What is a source of wealth request?

Due to our AML compliance and alignment with current FATF recommendations and FIAU regulations we are at times required to establish a client’s “source of wealth” as part of our enhanced due diligence responsibilities.

“Source of wealth” is defined as “the origin of the subject’s total assets” and refers to any activity or situation that has generated the individual’s total wealth.  Should you be required to provide documentation, which would be used to verify your source of funds, the following documentation could be requested from you:

  • bank statements
  • Payslip
  • Recently filed business accounts
  • sale of an asset details in the completion statement
  • divorce settlement and court order specifying the written settlement agreement
  • inheritance money in the form of the Will statement

Please Note! We will have dedicated staff to facilitate the verification.  Please rest assured that all information shared with us will be treated as confidential and that all efforts will be made to assist clients wherever and whenever possible.

Can I Play Mobile Casino Games?

Absolutely, the 7Sultans mobile casino platform is of the same calibre as the desktop one. The online casino mobile games are specially adapted for smartphones and tablets. The software is fully compatible with the sizes of the screens and processing units, so you can play mobile casino table, slots and other games anytime and anywhere with no compromise in quality.

In fact, many gamblers say using the sensitive touchscreen to control the games is the most realistic way to play online. For the best mobile casino Canada has available, in terms of service and bonuses as well as entertainment, look no further than 7Sultans.

Are There Mobile Casino Apps that Pay Real Money?

Yes, at the 7Sultans iOS and Android casino Canada players can bet and win real money. Online casino mobile experiences are easy to access via the 7Sultans app. All you need to do is make your way to your app store and choose to download the mobile casino app on your device.

Then simply tap to grant access and permissions, and the app will be available on your tablet or smartphone. Login in the usual way, and you’ll have access to a premium quality casino. Strict banking and security protocols keep your funds as secure as if you’re accessing the mobile casino in your browser.

Which Banking Options are Available?

One of the reasons 7Sultans is among the best desktop, iOS and Android casinos Canada has to offer, is that its banking facilities are so convenient and secure. At the desktop and mobile casino Canada based players can choose from credit and debit cards such as VISA and MasterCard, eWallets like Skrill and Neteller, and other trusted systems are available on the cashier interface.

All deposits and withdrawals are protected with the latest 128-bit digital SSL encryption technology, and you can view your full transaction history at any time. With this assurance online casino mobile and desktop players have total peace of mind.

Does 7Sultans Offer Quality Card Casino Games?

Yes, the entire range of table games at 7Sultans is of a very high standard. You will be able to choose from different Blackjack, Baccarat and Poker variations, all with realistic graphics to make the games feel authentic. The 7Sultans live dealer games bring the action to life even more vividly.

Both the Random Number Generation and live dealer online casino mobile and desktop card games include special features, such as Bet Behind in 7Sultans live dealer Blackjack, and all results are guaranteed to be completely fair. Perfect game mechanics, functionality and sound effects will round off your experiences beautifully.


How Does Online Blackjack Work?

Online Blackjack follows the same principles as land-based casino games do. The objective is to reach a hand total of 21, or as near to that as possible, while beating the dealer’s hand total at the same time. At 7Sultans online casino, there are several variations available including Atlantic City, Vegas Strip and Vegas Downtown Blackjack, to explore and enjoy.

Simply use the controls to place your bets, see what cards you are dealt and decide whether to Hit, Split, Double Down or Stand. For an extra challenge, you can try the multi-hand game formats and play with more than one hand at a time.

How Do the 7Sultans Live Dealer Games Work?

In the 7Sultans live dealer casino section, you’ll be able to enjoy quality casino Blackjack, Baccarat, Roulette, Poker and other in-house games created by leading software developers. All the games are all operated by professionally trained dealers in elegant and glamourous settings, using physical cards, tables and other equipment.

You’ll place your bet by moving your chips onto the simulated betting table, and then the action will be recorded and live streamed to your device. Watching everything unfold in real time, and interacting with the dealers as well as your fellow players, will make you feel as if you’re engaged in land-based casino games!

Can I Ask Customer Service for a Bonus?

As well as the impressive online casino welcome bonus and regular promotions, at 7Sultans desktop and mobile casino Canada players are entered into a points-based loyalty programme as soon as they register. The points can be redeemed for extra playing credits at any time and the more points you have, the higher up the loyalty programme you go.

Start out at Bronze status and make your way to the Privé tier as you keep playing and accumulating points. At each level you’ll unlock more special perks. Remember, whenever you have any questions about the bonuses or anything else, you can speak to friendly, dedicated customer service agents.


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